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Significant changes to the way personal
injury claims are handled came into effect in April
1999 as a result of the Woolf Report.
Your insurers MUST respond to any letter of claim you
receive within 21 days, otherwise the claimant's solicitors
can issue proceedings without any sanction. It is essential
therefore, that all letters of claim be passed on to
Stuart Alexander immediately upon receipt with all relevant
information.
This means you must:
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Report all claims/incidents
likely to give rise to a claim IMMEDIATELY |
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Complete a claim form as quickly
as possible and return to us |
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Retain all evidence on any incidents
such as: |
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Incident/Near
miss report forms |
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Accident Book Entry |
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First Aider Report |
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Safety Officer Report |
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Heath & Safety Executive
Documentation |
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Photographs/Sketch Plans |
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Security Videos |
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Pass on all correspondence received
in connection with the matter to us immediately
and unanswered. |
Employers Liability
As with Employers Liability claims,
the Woolf reforms have had a noticeable impact on Public
Liability claims.
It is essential that any letter of claim received be
passed to Stuart Alexander immediately as Insurers have
only 21 days to respond on the Policyholder's behalf
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It is not always easy to recall incidents 2 or 3 years
down the line. It is therefore good practice and sometimes
a condition of the policy to keep accurate reports/records
of all incidents likely to give rise to a claim.
Do not admit liability to anyone
Public and Products Liability
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